Frequently Asked Questions
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Ordering Locations and Payment |
Visit our Payment Information and Online Ordering page for more information.
View Online Ordering Video
- We accept Visa, MasterCard, Discover, American Express & PayPal.
- We do not accept cash or check payment.
- You must pay up front for all locations ordered.
- We locate in all cities and states across the United States as well as Canada.
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How our Process Works |
- Select your machine type on our home page.
- Order the desired number of locations you want us to find.
- Check out using any major credit card.
- Immediately after your order is submitted you will receive an email from us with a link to our new order information form. That form will allow you to submit the remainder of your order information including charity information, drop off times, zip codes or cities.
- On Sunday we add all new orders to our online Admin Panel. You will receive your user name and password to login to the Admin Panel on Sunday. Our Admin Panel will allow you to create an optional wish list (locations you want us to call) and edit any other information you wish including charity information, drop off times, zip codes or cities.
- Our sales staff will begin calling businesses in your designated area.
- When a business agrees to accept a machine and meets our criteria (# of employees / business type) is found you will receive an email. That email will include the business name, address, phone number, managers name, machine drop off time and any notes the manager or owner provided to us.
- You drop the machine off at the business.
- Login to our Admin Panel and update the status of the location to Placed or if for some reason you did not place the machine you can mark it as Turned Down in our Admin Panel.
- We continue finding locations until all of the locations you ordered have been placed!
- Pricing is dependent on the type of machine you are locating. The reason prices are different is due to the level of difficulty in placing each machine.
- To see location prices for your machine select your machine type on our home page.
- On the check out page we offer an option to upgrade to Restaurants and Bars Only for an additional $10 per location. This is an option and not required. Some of our clients prefer to have only restaurants and bars due to the limited product options they offer.
- The high quality of locations is the same for our Platinum, Gold and Silver Packages. The only difference is the warranty that comes with the locations.
- Our Platinum and Gold packages allow you to order replacement locations for $20 each for two years from the date your initial location is found. Replacement locations come with a 90 day kick out warranty. You may order an unlimited number of replacement locations for $20 each, however, you must remove the machine from its previous location prior to ordering a $20 replacement. $20 replacement locations can be ordered if the location isn't performing or if for any reason you need or want to remove the machine from a particular business. Order Replacement Locations Here
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Signing up with a Charity |
Signing up with a charity will enable you to get into bigger and better locations without paying a commission to the business owner. Most charities will give you a sticker to put on your machine. This shows that you support the charity.
We suggest the National Children’s Cancer Society Vending Program. The National Children’s Cancer Society charges $1 per month for each sticker. You need one sticker per machine.
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How we Find Locations |
We maintain a dedicated telephone sales staff of over 20 highly qualified individuals that secure your locations for you. Once we find a location it will be automatically emailed to you. Then all you need to do is drop the machine off. We will provide you with all of the contact information including the managers or owners name and phone number.
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What to Say and Do when you Drop a Machine Off |
- Introduce yourself and ask for the contact person whom we spoke with.
- Let the contact person know what charity you are with.
- Ask the contact person where she/he would like you to place your machine. If you see a good spot it is ok to make a suggestion.
- Leave the contact person with your business card or make sure that your contact information is on the machine.
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Right of Refusal |
If you visit a location we provide you and you feel that it is not a good fit for your machine then you are not required to place a machine in this location.
In locator terms this is called the right of refusal. When you hire a locating company you want to ensure that you are able to refuse a location. Finding you the best locations is our job. However, we understand that sometimes you may prefer not to place a machine in every location we provide.
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Types of Locations we Target |
This is a general list of the types of locations we target. Keep in mind though that every machine is different so the list we target may vary slightly for your machine type. For example spiral gumball machines do best in pizza parlors.
- Apartment Buildings – (100+ Units)
- Auto Repairs – (5+ Employees)
- Banks
- Barbers
- Bars
- Beauty Salons – (5+ Chairs)
- Car Dealers
- Cell Phone Stores
- Chinese Restaurants
- Department Stores - (JC Penny and K-Mart)
- Electrical Supply
- Employment Offices
- Hair Salons
- Hotels
- Junk Yards
- Laundromats
- Lumber Companies
- Pawn Shops
- Pizza Parlors
- Plumping Supply
- Print/Copy Shops
- Restaurants
- Tanning Salons
- Tattoo Parlors
- Truck Stops
- Trucking Companies – (Drivers lounge)
- Vets
You may also create a Wish List of businesses for us to call. These are businesses that you want us to call specifically for you. Once you login to our Admin Panel (if you are a new client you will get your Admin Panel login information on Sunday) go to the profile tab and click on Wish List. From here you will be able to create a list of businesses for us to call. You only need to enter in the businesses name and phone number. You can login periodically and check the status of the wish list.
