Frequently asked questions

How Does it Work?
  1. Order Locations on our website.
  2. After you order, check your email. We will send you a form to fill out on our website
    to that provides us with the additional information we need including: zip codes,
    product options, prices, appointment availability, etc.
  3. We put together a list of businesses in your area that fit our criteria and send it to you for approval. You will actually be able to see the list on our website and remove
    any businesses you’re not interested in.
  4. Our sales team will get to work on your approved list and email you when your
    first location is ready.
  5. Go to the appointment at the scheduled time. Speak to the appointed contact and
    decide on a delivery date.
  6. Visit our website and update the location status within 10 days of the date we sent you the location.

Order Locations on our website.

  • We accept Visa, MasterCard, Discover, American Express & PayPal. In addition we offer "Bill Me Later" through PayPal which allows you to finance you purchase interest free for up to 6 Months! Simply choose PayPal as your desired checkout method and select "Bill Me Later" when paying.
  • We do not accept cash or check payment.
  • Payment is required up front for all locations ordered.
  • We locate in all cities and states across the United States as well as Canada

Pricing and Warranty Information

  • Pricing is dependent upon the type of machine you are locating.
    The reason prices are different is due to the level of difficulty in placing each machine.
  • Prices are per machine and per location. For example, if we find a location that requires a soda and snack machine then you would pay locating fees for both.
  • To see the location price, go to our home page and select your machine type.
  • Kick Outs
    • If a machine is kicked out (the manager or owner asks you to remove the machine) of a location in the first 30 days from the date the location is found we will replace it free of charge.
  • Discounted Replacements
    • Order Discounted Replacement Locations for $150 each for up to 365 days after a location is initially secured. Discounted replacements may be ordered if a machine is not performing, management asks you to remove the machine or the machine is being vandalized.
    • One discounted replacement location may be ordered for each full price location paid for.
    • You must remove the machine or machines from the previous business once the new location is secured.

Appointment Information

  • How long does it take to get my first location?
    • Generally, it takes around 10 business days for you to receive your first location. Every area is different and time frames do vary. Want faster results? Ordering 3+ locations at a time speeds up the process because we can batch out more phone calls at one time.
  • What if the location decides they do not want a machine?
    • It happens. We're setting appointments that have a good chance of converting into real live profit producing locations. We ask as many questions as possible on the phone to pre-qualify them. However, businesses make the final decision once you visit the site and get the contract signed. If the business decides it's not a good fit for them then we will find you a new location Free Of Charge.
  • What do I do after the appointment?
    • Once you have an appointment and you establish an installation date then you would logon to our website and update the location. You must update our site within 10 days..
      • Updating the location simply means letting us know that you have accepted this business and are going to install a machine there.
  • How long do I have to update the location on our website?
    • You have 10 days from the date we set your initial appointment to update our website. If you fail to update the location on our website within this time then warranty would void and a Free Replacement would not be available.

Right of Refusal

  • 100% ability to refuse businesses on our lead list prior to us beginning work.
  • See our database of businesses in your area and remove any that you’re not interested in.
  • You have 100% ability to refuse a business and remove the businesses from our lead list prior to us beginning work. Refusals are not allowed after a location on the approved list is secured by our telemarketing team.

    The right of refusal is very important which is why we give you unparalleled access to our lead list before we ever make a single call. This puts the power in your hands to make sure we’re targeting the businesses you want.

    What is a lead list? A lead list is a list of businesses that we create specific to your area. You will be able to provide us with the zip code areas where you service machines and our team will then come up with a list of businesses in that area for you to review. Once you approve the list then our sales reps will begin calling businesses on that list.

    Can I refuse a business on my approved list? Yes, however, there is a $150 replacement fee if you reject (decide you don't like the business for some reason) a location on your approved list. Our sales team spends a great deal of time calling, faxing, emailing and communicating with businesses on your approved list which is why we charge for replacements for this reason. Should the location decide the machine is not a good for them then we would repalce the location Free of Charge. If you decide you do not want to install a machine into the business you may order a discounted replacement for $150.

Types of Locations We Target

  • Truck Stopshurches
  • Apartment Buildings
  • Hotels and Motels
  • Nursing Homes
  • Department Stores
  • Auto Repair Shops
  • Car Dealers
  • Car Washes
  • Laundromats
  • Salons
  • Tattoo Parlors
  • Pizza Parlors
  • Day Cares
  • Hardware Stores
  • Police Stations
  • Schools

Potential Earnings

  • We suggest a 30-50% commission on "Net Profits." Unfortunately, we can't accept orders if you offer less than 30% commission due to competition from other vendors.
    The best way to compensate for businesses that want a high commission is by increasing the pricing of your products.
  • Growing your business quickly: One of the key components to making money is growing your business by adding new locations and machines to your route as quickly as possible. In the growth stage you should always have at least 3 locations on order at all times. This way we can batch out larger numbers of phone calls to businesses and assign a dedicated caller to your account.

Location Contract

  • View, Edit and Print the Contract Now – http://www.vendline.com/contract.jsp
  • Quickly fill in the contract blanks and click print and you’re good to go.
  • Present the location with a completed contract and have them sign and date it.
  • The contract is meant to protect you and the location owner. We have no practicing attorneys on staff and we advise you to have your own attorney look over the contract. Some of the key provisions are outlined below:

    Exclusive Grant -This means that no other vending machine operators using automated vending machines will be allowed to sell soda, snack or other food products at the location. This is a very important clause because it requires them to use you for their vending needs. .

    Compensation – This is where you set out how much you are willing to offer the business in commission. We will negotiate the commission rate with the location for you.

    Ownership of Machines - This gives you, the operator, the ability to remove your machines from the business at any time. This is important in case a business shuts down and you need to speak with a leasing agency or building owner to retrieve your machines.

    Risk of Damage to Machines – This provides you protection from employees who damage your machine. In the event that a machine is damaged from an employee of the location, you have the right to request compensation to repair or replace the machine.

    Utilities - This outlines that the location owner is responsible for picking up the utility bill for your vending machines.