To protect you we want to fully and accurately disclose how and when refunds are processed in the rare event that an impasse is reached.

Required Time to Complete an Order

• Orders of 50 or Fewer Locations - We require 60 calendar days to complete the order before a refund will be granted. 
• Orders of 51-100 Locations – We require 120 calendar days to complete the order before a refund will be granted.  
• Orders in excess of 100 Locations – We require 60 calendar days for every 50 locations ordered.  For example 150 locations would = 180 days before a refund will be granted. 
  • Why do you have a required time before you can Grant a Refund?  -    This is due to the upfront work that is put into each and every order.  Some of the most time consuming work is done up front, generating lead lists, setting up new accounts, loading our dialer, etc. 
  • What happens if I just want a refund prior to the Required Time is up?  -  We understand things happen and situations change.  Should you require a refund before the required time and not want us to complete an order we will refund 50% of any remaining locations that have not already been secured.   
  • The required time is up and my order is not completed, now what?  - In the rare circumstance that we are unable to secure all of your locations in the allotted time we will grant you a full refund on any remaining locations that have not already been secured if you request it.

Refund Calculation Policy

• Location Calculation Refund
• Refund = (Total # of Locations Ordered – Placed Locations) X Sale Price per Location.*
  For example, if you order 10 Locations at $69.99 each and 8 of the 10 Locations have been placed. (10 – 8) X $69.99. Total Refund: $139.98.
• With our Platinum Plan we provide Free Replacements. Locations in which you have requested a replacement cannot be refunded.
• If a refund is requested prior to our Required Time to Complete an Order we refund 50% of any remaining locations that have not already been secured.
• After the Required Time is up we will grant you a full refund on any remaining locations that have not already been secured if you request it.
• Other Stipulations:
  • You must login and update the placement status of your locations in our Admin Panel within 30 days of a location being secured. If you fail to do so we cannot refund or replace that location.
  • You have the option of temporarily putting your account on hold. In this case, the number of days that your account is on hold will not be counted in the required time to complete an order.
  • After 200 days if a refund is requested on any remaining locations we will refund the replacement cost of $20 each.
  • We allow a maximum rejection rate of 20% of locations. If this is exceeded we reserve the right to refuse a refund.
  • We do not offer refunds on limited quantity promotional sales. This is because ordering these effects others opportunities at purchasing the offer too.
  • If you add additional zip codes to the system we require an additional 60 days to complete the order.
  • A minimum of 3 zip codes is required per 10 locations ordered. If adequate zip codes are not provided or removed from the system we can not provide a refund.